Access to a 24-hour legal service centre to obtain legal advice and standard routine legal documents.

Legal advice, legal representation and litigation services in any legally instituted court or tribunal, pertaining to the following matters:

• Civil claims instituted by you regarding matters set out in this service schedule
• Civil claims instituted against you regarding matters set out in this service schedule

• Family violence
• Guardianship
• Protection orders
• Lobola marriages. Services will be provided only in respect of marriages that came into effect after the 2-month waiting period
• Religious and Customary Marriages. Services will be provided only in respect of marriages that came into effect after the 2-month waiting period
• Divorces – Uncontested
• Amendment of Divorce Orders
• Enforcement of Divorce Orders
• Maintenance Applications
• Enforcement of Maintenance Orders
• Amendment of Maintenance Orders
• Failure to pay maintenance – Representation in recovery of arrear maintenance
• Prenuptial agreements
• Disputes in respect of life partners living together
• Visitation right disputes and/or court orders
• Paternity testing (Excluding medical expenses)
• Adoptions

• Child abuse
• Children’s rights
• School related legal disputes
• Lease agreements – this benefit is limited to tenants only
• Damage to immovable property
• Unlawful arrest by SAPS and Metro Police
• Malpractice by doctors
• Negligence in hospitals
• Disputes with medical aid companies
• Consumer related legal problems
• Guarantees and Warrantees
• Defective goods
• Personal and bodily injuries
• Problems with the neighbours
• Sexual harassment
• Disputes with service providers
• Homeowner legal problems – limited to primary residence of member
• Insurance related matters
• Building disputes – limited to primary residence of member
• Contracts
• Poor craftsmanship
• Defamation of character – in printed or electronic media, excluding social media
• Legal disputes regarding Tax
• Registration of companies – Limited to 2 Companies per year
• Status of persons (Curators’ appointment) The event and/or condition that forms the ground for person’s change in status must have happened or developed after the 2-month waiting period
• Urgent applications
• Interdicts
• Appeals and review proceedings in criminal cases
• Rescission of civil judgements
• Wills – limited to advice and drafting of
• Legal disputes regarding financial services
• ID Theft
• Debt related legal problems
• Garnishee Orders
• Blacklisting – Removal of your name from the Credit Bureau list
• Unlawful blacklisting
• Legal problems with Local Authorities

• Criminal matters – all criminal offences
• Bail applications
• Bail payments up to R5 000 per incident per family member.

Labour Matters – Excluded for NUMSA members and only available to the spouse of the member who is not a member of NUMSA

• Disciplinary Hearings assistance
• Lodgement of grievances at workplace
• Internal Appeals
• CCMA assistance

• Criminal prosecution relating to Motor vehicle Accidents
• Traffic Offences – where the fine exceeds R2 500. Bail services as set out in services 59 and 60 above will only be provided following an arrest after the commission of a traffic offence. In respect of any drug or alcohol related offences or in the event of an arrest as a result of failure to appear in court no bail services will be provided
• Drunken driving
• Reckless or Negligent driving
• Culpable Homicide as a result of an accident
• Problems with panel beaters
• Problems with tow-in companies
• RAF (Road Accident Fund) Claims
• Repossessions
• Pothole damages
• Other damage to your vehicle caused by bad road conditions

• Negotiating discount on attorney’s transfer fees of up to 30% when purchasing/selling immovable property if one of the attorneys on the NUMSA Legal network is appointed as the transferring attorney.
• Winding up of deceased estates. NUMSA Legal will negotiate a special rate on executor’s fees if one of the attorneys on the Legal iQ network is involved in the winding up of a deceased member’s estate.